Q: What is The Socialversehub?
A: The Socialversehub is a SMM Panel that offers different types of social media management services. We provide bulk and high-quality services for mostly Nigerians and foreign users.

Q: What is an SMM Panel?
A: An SMM panel is a platform that offers SMM services like likes, followers, views, etc., for various social media platforms. It's a tool that businesses or individuals can use to boost their online presence.

Q: How do I make payments?
A: Login to your account and go through the add funds page. We accept both crypto and manual payments.

Q: What is a mass order option?
A: A mass order allows placing multiple orders at once.

Q: How do I contact customer support?
A: You can only reach us via Telegram @Thesocialversehub or create a new ticket.

Q: What is partial status?
A: Partial Status is when we partially refund the remains of an order. Sometimes, for some reasons, we are unable to deliver a full order, so we refund you the remaining undelivered amount.
Example: You ordered Instagram views with quantity 10,000 and charges N1000. Let's say we delivered 9,000 and the remaining 1,000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1,000 (N100 in this example).

Q: How do auto likes, views, and comments work?
A: Note: Auto services won't work on accounts with "Pinned Posts." Please inform your clients not to pin posts until we find a solution for it. Auto services are for your future posts. You can place an order for likes, comments, and views for your future posts, which will be delivered when you make a post after you have subscribed for an auto service.

Q: What is drip feed?
A: Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.
Example: Let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes. You will put:
Link: Your Post Link
Quantity: 100
Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…)
Interval: 30 (because you want to get 100 likes on your post each 30 minutes. If you want each hour, you will put 60 because the time is in minutes.)
P.S: Never order more quantity than the maximum written on the service name (Quantity x Runs). Example: if the service's max is 4000, don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000, which is bigger than the service max (4000). Also, never put the Interval below the actual start time (some services need 60 minutes to start). Don’t put Interval less than the service start time or it will cause a fail in your order.

Q: How do I know the correct link to use?
A: If you are buying:
- Followers: Profile link (We don’t accept invite links or private accounts)
- Likes: Post link (Make sure your account is NOT on private)
- Comments: Post link (Make sure your account is NOT on private)
- YouTube Subscribers: Channel link
- YouTube Views: Video link

Q: What do these terms mean?
A:
- Pending: Your order is in queue and will start working at any moment soon.
- In Progress: Your order is being attended to.
- Processing: There is something wrong with the order.
- Partial: The remains have been canceled and refunded.
- Canceled: Your order has been canceled and refunded.
- Completed: Your order has been completed.
- Non-drop: Don’t expect the service to drop after they have been delivered.
- Drop: Expect a drop after the service has been delivered.
- Refill: The account will be replenished free of charge in case a drop of followers, likes, views, etc., happens within the set period.
- Max: Maximum quantity you can order at once for a service.

Q: I placed an order but I am yet to receive them, what do I do?
A:
- Check and confirm if you used the right link.
- Check if the account is on private.
- Check the start time in the description of the order you placed.
If all these are met and you still have not received the followers, kindly hold on a bit till after 24 hours. You should get them and if not, kindly contact support.

Q: Can I place an order for the same link twice while the first one is still not completed?
A:
- No, make sure the first order is completed before placing the second order if you are going to use the same link.
- You can place as many as you like at the same time if they are separate links.

Q: Which is the Best and Cheapest SMM Panel in Nigeria?
A: The Socialversehub prides itself on being one of the best and cheapest Social Media Marketing panels not just in Nigeria but globally. We provide high-quality services at affordable prices.